Lk The Empress Hotel Pattaya, Pattaya

The hotel is ideally located right by the beach and South Pattaya, offering a convenient spot for beach lovers. The rooms are comfortable with the added luxury of Jacuzzis, but the price may not match the value for money. The service, particularly at the reception, needs significant improvement in terms of customer friendliness. The dining experience includes various options to suit different tastes, enhancing the overall stay.

I stayed at this hotel with mixed feelings. The rooms were comfortable and well-equipped, but the service at the reception was very unwelcoming and rude. The hotel's location was convenient, but being near what felt like a red light district was off-putting. The dining experience, with various options and fantastic views, was a highlight despite some service shortcomings.

I must say my stay at the hotel had its ups and downs. On the bright side, the rooms were beautifully designed with a nice view and ample space to entertain. The new towels added a touch of freshness. However, the service left much to be desired with some of the most unwelcoming and rude receptionists I have ever encountered. Despite this, the location was excellent, right on the continuously busy beach road, and close to everything I needed as a solo traveler. The dining options were good with fantastic views, although a bit limited in selection. Overall, a mix of positives and negatives made this stay quite an experience.

I couldn't have asked for a better location, being right on Beach Road, next to the busy beach, and close to everything. The staff needs to work on their customer service skills, but the facilities are top-notch. The price was decent for what we got.

I had a mixed experience at this hotel. The rooms were clean and comfortable, but the service was subpar with unwelcoming receptionists. The location, right in the center of Beach Road, was convenient but noisy. The dining options were varied, but some aspects of the facilities could be improved.